MXLEDGER

Support

Maintenance Experience Logbook — Help & Contact

Frequently Asked Questions

How do I back up my data?

Connect Google Drive in Settings → Google Drive Sync. Your data will sync automatically every 15 minutes. You can also export a local backup from Settings → Backup.

I'm not receiving document expiry notifications

Go to Settings → Document Alerts and make sure notifications are enabled. On Android, also tap "Allow Unrestricted Notification Delivery" to disable battery optimisation for the app.

How do I restore my Pro subscription?

Go to Settings → scroll to the Pro section → tap "Restore Purchases". Make sure you're using the same Apple ID or Google account used for the original purchase.

Can I use MXLedger on multiple devices?

Yes. Enable Google Drive sync on each device with the same Google account and your data will sync across all of them automatically.

How do I delete my data?

Uninstall the app to remove all local data. To remove cloud data, delete the MXLedger folder from your Google Drive.

I found a bug or have a feature request

Send us an email — we read and respond to every message.

Contact Us

For any questions, bug reports or feedback, reach us directly by email. We typically respond within 1–2 business days.

EMAIL SUPPORT